SHIPPING & RETURNS
Free shipping for all orders shipped in the US.
All orders placed today will be processed the next business day. Shipment is by USPS or UPS ground unless otherwise specified. Process, handling and shipping may take 5-7 business days. If you do not receive a shipment confirmation with tracking, please email us at firstname.lastname@example.org
To request a return for your online purchase, please contact us by email to email@example.com. We accept items to be returned within 5 days from the date delivered. The returned items must be in the original condition: unworn, unused, unwashed and in the original packaging with all original tags attached. Please note: The amount refunded excludes any outbound shipping paid on the original purchase.
All eligible merchandise may be returned for a full refund. Final Sale items and customized products are not eligible to be returned for refund, credit, or exchange. Sale styles marked 30% off or more are considered FINAL SALE and are not eligible for an exchange, refund or credit.
Once your return is received and inspected by SKIDZ NYC (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
TRACKING YOUR ORDER
Once your order has been processed for delivery you will receive a shipping confirmation email that contains a USPS or UPS tracking number. You can monitor the estimated arrival status of your package by clicking on the USPS or UPS tracking number link within the shipping confirmation email. Alternatively, you can visit USPS or UPS and use their package tracking feature by directly entering the provided tracking number on their site.
To cancel or change an order please email us at firstname.lastname@example.org immediately. Once you have received a tracking number your order will be unable to be cancelled.